Shipping policy

SHIPPING POLICY

We offer reliable shipping to make sure your order arrives safely and on time.

PROCESSING TIME

Orders are usually processed within 1–3 business days after payment is confirmed.

SHIPPING TIME

Estimated delivery time is 7–12 business days, depending on your location and shipping carrier.

Please note that delivery times may vary due to customs, holidays, weather, carrier delays, or other unexpected circumstances.

SHIPPING COST

FREE SHIPPING ON ALL ORDERS.

There are no additional shipping charges at checkout.

ORDER TRACKING

Once your order has been shipped, tracking information will be provided by email when available.

DELAYED OR MISSING ORDERS

If your order has not arrived within the estimated delivery period, please contact us at info.petose@gmail.com. We will do our best to help locate your package.

INCORRECT ADDRESS

Please make sure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

CONTACT US

If you have any questions about shipping, please contact us at Support@petose.com