Terms of service
TERMS OF SERVICE
Last updated: August 14, 2026
OVERVIEW
This website is operated by Petose. Throughout the site, the terms “we,” “us,” and “our” refer to Petose. Petose offers this website, including all information, products, services, and content available through it, to you subject to your acceptance of these Terms of Service.
By accessing or using our website, you agree to be bound by these Terms of Service and any additional policies referenced on this website. If you do not agree with these terms, please do not use our website.
SECTION 1 – ONLINE STORE TERMS
By using our website, you confirm that you are legally able to enter into a binding agreement in your place of residence.
You may not use our products or services for any unlawful or unauthorized purpose. You must not violate any applicable laws while using our website or purchasing our products.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our written permission.
SECTION 3 – ACCURACY OF INFORMATION
We make reasonable efforts to keep information on our website accurate and up to date. However, we do not guarantee that all information is complete, accurate, or current at all times.
Product descriptions, prices, availability, and other information may be updated or changed without prior notice.
SECTION 4 – PRODUCTS AND AVAILABILITY
We make reasonable efforts to display our products and their colors, images, descriptions, and specifications accurately.
Product availability may change without notice. We reserve the right to limit quantities or discontinue products when necessary.
SECTION 5 – PRICES AND BILLING
All prices displayed on our website are subject to change without prior notice.
We reserve the right to refuse, limit, or cancel orders when necessary, including orders that appear to have been placed using incorrect information or fraudulent activity.
If we change or cancel an order, we may contact you using the email address or other contact information provided when the order was placed.
SECTION 6 – ORDER ACCEPTANCE
Submitting an order does not guarantee that the order will be accepted.
We reserve the right to accept or decline any order. If we are unable to fulfill an order, we will notify you and, when applicable, issue a refund for amounts paid.
SECTION 7 – SHIPPING
Orders are generally processed within 1–3 business days after payment is confirmed.
Estimated delivery time is 7–12 business days after processing, depending on the destination and carrier.
Shipping costs are calculated according to the shipping options available at checkout. Orders of $70 or more qualify for free shipping.
Tracking information may be provided by email when available.
For more information, please review our Shipping Policy.
SECTION 8 – RETURNS AND REFUNDS
We accept eligible returns within 30 days of delivery, subject to the conditions described in our Refund Policy.
Returned products must generally be in their original condition, unused or unworn, with applicable tags and original packaging.
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrectly sent.
Refunds are issued to the original payment method after the returned item has been received and inspected.
For complete information, please review our Refund Policy.
SECTION 9 – PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
SECTION 10 – ERRORS AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, or other information.
We reserve the right to correct errors and update information at any time without prior notice.
SECTION 11 – PROHIBITED USES
You may not use our website for unlawful purposes, to violate applicable laws, to interfere with website security, or to attempt to gain unauthorized access to our systems or other users’ information.
SECTION 12 – THIRD-PARTY SERVICES
Our website may use third-party services or applications to support store functionality.
Third-party services may have their own terms and privacy policies. Your use of those services may be subject to their respective terms.
SECTION 13 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of third-party websites. You should review their terms and privacy policies before using them.
SECTION 14 – DISCLAIMER
Our website and its content are provided on an “as available” basis.
To the extent permitted by applicable law, Petose makes no guarantees that the website will always be available, uninterrupted, secure, or error-free.
SECTION 15 – LIMITATION OF LIABILITY
To the extent permitted by applicable law, Petose and its owners, employees, service providers, and affiliates will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or products purchased through the website.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold Petose harmless from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms of Service or your misuse of the website.
SECTION 17 – SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue in full effect to the extent permitted by law.
SECTION 18 – TERMINATION
These Terms of Service remain effective until terminated by you or by us.
We may suspend or terminate access to our website when reasonably necessary or when permitted by law.
SECTION 19 – GOVERNING LAW
These Terms of Service are governed by applicable laws, without regard to conflict-of-law principles.
SECTION 20 – CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated revision date.
SECTION 21 – CONTACT INFORMATION
Petose
Address:
8375 Sultana Ave, Unit 2
Fontana, CA 92335
United States
Email: Support@petose.com
Phone: +1 (520) 348-6417
If you have questions about these Terms of Service, please contact us using the information above.
SECTION 22 – RELATED POLICIES
Please review the following policies for additional information:
Shipping Policy
Refund Policy
Privacy Policy